Solution of cut down the processing time for restarting of service after payment scheme

李婷; 刘俐萍; 温理

doi:10.13992/j.cnki.tetas.2011.12.015

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Solution of cut down the processing time for restarting of service after payment scheme

更新时间：2026-04-20

- Solution of cut down the processing time for restarting of service after payment scheme
- Vol. 24, Issue 12, Pages: 53-55(2011)
- 作者机构：
  
  中国移动通信集团湖南有限公司长沙分公司
- 作者简介：
- 基金信息：
- DOI：10.13992/j.cnki.tetas.2011.12.015
  CLC： TN929.5
- Published：2011
- 稿件说明：
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[1]李婷,刘俐萍,温理.压缩用户缴费开机处理时长方案[J].电信工程技术与标准化,2011,24(12):53-55.

李婷, 刘俐萍, 温理. Solution of cut down the processing time for restarting of service after payment scheme[J]. 2011, 24(12): 53-55.
[1]李婷,刘俐萍,温理.压缩用户缴费开机处理时长方案[J].电信工程技术与标准化,2011,24(12):53-55. DOI： 10.13992/j.cnki.tetas.2011.12.015.

李婷, 刘俐萍, 温理. Solution of cut down the processing time for restarting of service after payment scheme[J]. 2011, 24(12): 53-55. DOI： 10.13992/j.cnki.tetas.2011.12.015.

摘要

客户因缴费后未及时开机的投诉一直居高不下。本文介绍了如何压缩用户缴费开机的处理时长

降低缴费类投诉。

Abstract

The complaint about the delay on the restart of service after fee payment is still high with no indication of decrease.This paper introduces an approach to cut down the processing time for starting the service in order to lower the number of accociated compliant.

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