Research on construction strategy of electronic channel for telecommunication operators

曹原铭; 董昭

doi:10.13992/j.cnki.tetas.2012.09.001

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Research on construction strategy of electronic channel for telecommunication operators

更新时间：2026-04-20

- Research on construction strategy of electronic channel for telecommunication operators
- Vol. 25, Issue 9, Pages: 45-50(2012)
- 作者机构：
  
  中国移动通信集团设计院有限公司
- 作者简介：
- 基金信息：
- DOI：10.13992/j.cnki.tetas.2012.09.001
  CLC： F626
- Published：2012
- 稿件说明：
移动端阅览
[1]曹原铭,董昭.电信运营商电子渠道建设策略研究[J].电信工程技术与标准化,2012,25(09):45-50.

曹原铭, 董昭. Research on construction strategy of electronic channel for telecommunication operators[J]. 2012, 25(9): 45-50.
[1]曹原铭,董昭.电信运营商电子渠道建设策略研究[J].电信工程技术与标准化,2012,25(09):45-50. DOI： 10.13992/j.cnki.tetas.2012.09.001.

曹原铭, 董昭. Research on construction strategy of electronic channel for telecommunication operators[J]. 2012, 25(9): 45-50. DOI： 10.13992/j.cnki.tetas.2012.09.001.

摘要

互联网和通信技术的发展带来了电子渠道的快速发展

各大运营商以客户需求为导向

积极开展电子渠道建设。电子渠道以其高效、便捷、经济、展现形式多样等特点成为各大运营商竞争的新焦点。本文介绍了电子渠道的特点和发展历程

分析了电子渠道的优势

提出了电子渠道的建设策略。

Abstract

Electronic channel is developing fast due to the evolution of internet and communication technologies.Telecommunication operators actively construct electronic channel to meet customer’s requirements.Electronic channel is efficient

convenient

economical

multi-expressional

which makes it attract all telecommunication operators.This paper introduces the characteristic and development history of electronic channel

analyzes its advantages

and offers the construction strategy finally.

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