吴昊宇, 刘贤锋, 邹昌光. Study on all-weather network optimization system based on customer perception[J]. 2012, 25(10): 24-28. DOI: 10.13992/j.cnki.tetas.2012.10.007.
Study on all-weather network optimization system based on customer perception
摘要
随着三网融合、全业务运营时代到来
用户对网络质量的要求越来越高
为加大网络优化力度
最大化地发挥网络效能
不断地提高用户满意度
我们以客户感知为基础
围绕多维均衡网络指标集
构建以MOS语音质量为关键指标的网络监测体系和以终端为承载的智能用户感知体系
初步研究了"全天候"网络优化系统
探索尝试实现网络质量与客户感知双提升的有效途径。
Abstract
This paper presents an "all-weather" network optimization system based on customer perception.Taking customer perception as the focus center
the multidimensional equilibrium network index system is introduced.Then we establish a network monitor system corresponding to MOS speech quality as the key indicator
and an intelligent user perception management system
to improve network quality and customer perception.