The terminal IE browser in the business hall and call center appears frequently "request error"
"access to information failure" and white screen phenomenon. How to solve? How to find the reason of the problem? This paper specifies the methodology which how to localize the bugs about the re-balancing device of Array Networks through deep analyzing the protocol(TCP
HTTP) data package with tools(Tcp Dump
Wireshark
etc)
and solve the corresponding related IE issues which occur in the call center and business hall.