As the Internet penetrate into traditional industries

O2 O applications are coming into being. The order management which is the core of the O2 O applicationconnects users

businesses

capital flow

information flow. In this paper

a universal process of order management is displayed

including the switching of the order status

the method which orders are dispatched automatically and the layered technology structure of the whole system. The practice proves that the systems based on this order management process are efficient and convenient.