梅嘉玲, 朱正键. Research of the customer operation under the policy of “mobile number portability”[J]. 2019, 32(5): 66-69. DOI: 10.13992/j.cnki.tetas.2019.05.015.
Research of the customer operation under the policy of “mobile number portability”
摘要
应对"携号转网"的本质是做好存量客户保有以及竞争抢夺客户。利用大数据优势建立客户智能监控网
携带更多内容
丰富产品融合维度
提供极致服务
增强存量客户粘性。强化品牌和资源优势
打造不可替代属性
增强市场竞争力
积极抢夺客户。
Abstract
The countermeasures of mobile number portability is to do a good job of keeping customers and competing for new customers. The specific measure is utilize the advantages of big data to build a customer intelligent monitoring network