With the continuous deepening IT system cloud transformation

the scale of the system is also getting larger and larger.The traditional manual operation and maintenance methods have gradually changed to automated and intelligent operation and maintenance methods.However

there is currently no standardized evaluation standard and mechanism

it is difficult to accurately measure the level of operation and maintenance of provinces and professional companies.The goal of this research is to analyze and study the intelligent and automated operation and maintenance scenarios

combine the current status IT system operation and maintenance

establish a universal standard model

and develop a maturity assessment method for operation and maintenance capabilities.Laying a solid foundation for improving operation and maintenance level.