刘海冰. Imporve BOSS and HLR Interface System’s Handling Ability[J]. 2005, (8): 28-32.DOI:
全力提升BOSS与HLR接口处理能力
摘要
山东移动在“服务与业务双领先”战略的指导下
认真贯彻“让客户满意是我们不懈的追求”的服务理念
努力提升业务支撑水平
对BOSS与HLR接口系统进行了多次优化改造
从技术、管理等方面持续地全力提升系统处理能力
有效地避免了客户投诉
提高了客户满意度。
Abstract
Under the strategy of "keep ahead both in service and business"
Shandong Mobile strictly carries through the belief that "customers satisfaction is always our goal"
puts great efforts in advancing business supporting level
optimizes and reforms on BOSS and HLR interface system. Shandong Mobile fully promotes the system’s handling ability in technology and management aspects. As a result
it highly increases the satisfactory degree of the customers.