曹原铭, 董昭. Research on construction strategy of electronic channel for telecommunication operators[J]. 2012, 25(9): 45-50. DOI: 10.13992/j.cnki.tetas.2012.09.001.
Electronic channel is developing fast due to the evolution of internet and communication technologies.Telecommunication operators actively construct electronic channel to meet customer’s requirements.Electronic channel is efficient
convenient
economical
multi-expressional
which makes it attract all telecommunication operators.This paper introduces the characteristic and development history of electronic channel