At present

call center seats is mainly used traditional PC terminal

the service personnel access to the customer service system through the browser.Desktop cloud is a system

composed of the frontend of the small volume

low power thin client and back-end desktop virtualization software and corresponding server

storage and cyber source.Call center application scene has the characteristics of high concentration of call seats

suitable for replacement of the traditional PC by using desktop cloud technology

but also need to consider how to guarantee voice quality.